I also like the fact that if there's an issue, I don't need to call an offshore call centre. Michael and his team at Zippity Pay are very good and there's a feeling that they actually care around my business
A Christchurch based accounting business is thriving and part of this success is using Zippity Pay to process credit card online.
The company strives for business improvement, yet when they started, they had an issue around taking credit cards.
The Managing Partner says “We were just starting out and our customers wanted to pay us with their credit cards. At the time, we didn't want to go down the hardware path so looked for an online solution. There were a few providers, but we selected Zippity Pay. They were small enough to care and provide personalised service which resonated with our core values”
It has helped us immensely. As we are able to process credit cards online over the secure service, we immediately solved the problem with clients wanting to pay by credit card. Not only did we solve this, but it gave us another tool in our 'cabinet' to make it easy for customer to pay. Some prefer internet banking, other prefer cheque, (though becoming much less frequent) and others prefer credit card. We feel that if a customer wants to pay us, we should make it easy for them – I mean, why turn down cashflow just because you don't accept credit cards? From an accounting perspective, its a no brainer – make it easy for your customers to pay and you smooth your cashflows.
Also, Zippity have introduced a new service for Automatic Payments on credit cards. For some of our clients, an annual one off invoice for accounts preparation can be a shock so we were looking at ways to turn this around. Zippity had a solution that allowed us to set up a flexible AP that deducted regular amounts from a credit card without incurring some prohibitive costs. It also gave us the flexibility to adjust the frequency and value which means that our customers can make small monthly payments towards their accounting services fee and any final invoice created is relatively palatable. From a business perspective, it also smooth’s our cash flow with regular and budgeted payments hitting our account. As a business owner, I love it.
I also like the fact that if there's an issue, I don't need to call an offshore call centre. Michael and his team at Zippity Pay are very good and there's a feeling that they actually care around my business – which makes it easier to work with them.
The overall benefit for our company is that it makes it easy for me to build my business. All our accounts are created online and sent electronically – with Zippity, it's a doddle to take credit cards and has modernised the business –thoroughly recommend it.